Checkout Policy

Introduction

Welcome to Logence India LLP’s website, www.logence.com. This Checkout Policy outlines the terms and conditions related to the purchase process on our website. By completing a purchase, you agree to be bound by this policy.

Ordering

Creating an Account

While creating an account is not mandatory, doing so will enhance your shopping experience. By creating an account, you can:

•Track your orders

•Save your shipping and billing information for faster checkout

•View your order history

Placing an Order

•Product Selection: Browse our product categories and select the items you wish to purchase by adding them to your shopping cart.

•Review Cart: Once you have finished shopping, review your cart to ensure the items and quantities are correct.

•Checkout: Click on the checkout button to proceed with your order. You will be prompted to provide your billing and shipping information.

Payment

Payment Methods

We accept the following payment methods:

•Credit/Debit Cards (Visa, MasterCard, American Express)

•Net Banking

•UPI (Unified Payments Interface)

•Digital Wallets

Payment Security

We use secure payment gateways to ensure the safety of your payment information. All transactions are encrypted and processed through trusted third-party payment processors.

Shipping

Shipping Rates and Delivery Times

Shipping rates and delivery times vary based on the shipping method selected and the destination of the order. Detailed information about shipping options will be provided during the checkout process.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order until it reaches your doorstep.

Order Confirmation

Order Review

After placing your order, you will receive an order confirmation email containing the details of your purchase. Please review this email to ensure all information is correct. If you notice any discrepancies, contact us immediately at [email protected].

Processing Time

Orders are typically processed within 1-2 business days. Processing times may vary during peak periods or due to unforeseen circumstances.

Returns and Refunds

For information on returns and refunds, please refer to our [Return and Refund Policy]

Cancellation

For information on order cancellations, please refer to our [Cancellation Policy].

Customer Support

If you have any questions or need assistance during the checkout process, please contact our customer support team:

•Email: [email protected]

•Phone: 9339587717

•Address: Kalikapur, Bangalpur, Bagnan, Howrah, India, 711303

Changes to This Policy

We reserve the right to update or modify this Checkout Policy at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated accordingly.