Cancellation Policy

Introduction

At Logence India LLP, we understand that sometimes you may need to cancel an order. This Cancellation Policy outlines the terms and conditions under which you can cancel your order.

Order Cancellation

Cancellation by Customer

•Timing: You can cancel your order within 24 hours of placing it. After this period, the order will be processed, and you will no longer be able to cancel it.

•Process: To cancel your order, please contact us as soon as possible by emailing [email protected] with your order number and the reason for cancellation. We will confirm the cancellation and process any applicable refunds.

Cancellation by Logence India LLP

•We reserve the right to cancel any order for reasons including, but not limited to, product unavailability, errors in pricing or product description, or issues identified by our fraud detection system.

•If we cancel your order, we will notify you via email and provide a full refund to your original method of payment.

Refund Process

If your cancellation is approved, we will process the refund within 10-15 working days. The refund will be issued to the original method of payment.

Non-Cancellable Orders

•Orders that have already been shipped cannot be canceled. In such cases, you may need to refer to our Return and Refund Policy for further instructions.

Contact Information

For any questions regarding order cancellations, please contact us at:

•Email: [email protected]

•Address: Kalikapur, Bangalpur, Howrah, West Bengal, India 711303

Changes to This Policy

We reserve the right to update or modify this Cancellation Policy at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated accordingly.