Shipping Policy

Introduction

At Logence India LLP, we are committed to delivering your purchases in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website www.logence.com.

Shipping Destinations

We currently ship to the following locations:

•Domestic: All states and union territories within India.

•International: Selected countries (Please check during checkout for availability).

Shipping Methods and Delivery Times

Domestic Shipping

We offer the following shipping methods for domestic orders:

•Standard Shipping: Delivery within 5-7 business days.

•Express Shipping: Delivery within 2-3 business days.

International Shipping

For international orders, delivery times vary based on the destination country and shipping method selected during checkout:

•Standard International Shipping: Delivery within 10-15 business days.

•Express International Shipping: Delivery within 5-10 business days.

Note on Delivery Times

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance, postal service delays, or unforeseen circumstances.

Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order, as well as the destination. The exact shipping charges will be displayed at checkout before you complete your purchase.

Order Processing Time

Orders are typically processed and shipped within 1-2 business days of purchase. Orders placed on weekends or holidays will be processed the next business day.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

Shipping Restrictions

•P.O. Boxes: We do not ship to P.O. Box addresses.

•Restricted Items: Certain items may be restricted from shipping to specific locations due to local laws and regulations. You will be notified at checkout if any restrictions apply to your order.

Customs, Duties, and Taxes

For international orders, customs fees, duties, and taxes may apply and are the responsibility of the customer. These charges are not included in the product price or shipping cost. Please check with your local customs office for more information on potential charges.

Address Accuracy

Please ensure that all shipping information provided is accurate and complete. Logence India LLP is not responsible for delays or lost shipments resulting from incorrect or incomplete address information.

Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue as quickly as possible.

Contact Information

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

•Email: [email protected]

•Address: Kalikapur, Bangalpur, Bagnan, Howrah, India, 711303

Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated accordingly.